Good to know
All the information you need for a relaxing visit.
Bistro
In our bistro, you can enjoy a wide range of freshly prepared snacks and drinks. You can pay for your food and drink cash-free with your wristband. We will be happy to spoil you with our delicacies every day from 10.00 - 21.00 h.
Health issues
Our thermal water is rich in minerals and has a therapeutic effect on mind, body and soul. In some cases, however, we do not recommend visiting our facilities, for instance if you suffer from the following:
- Acute skin inflammation (eczema)
- Acute joint inflammation
- Severe varicose veins
- Open wounds
- Recent surgery
- Pregnancy up to week 12 and from week 33
Please inform our team of other issues such as allergies, accidents, injuries or other treatment that may affect your visit to our facilities.
Information for pregnant women
Warm mineral or thermal waters soothe the entire body – making this a relaxing experience for pregnant women, too. How your body reacts to hot water during pregnancy may vary. We therefore ask you to consult your doctor in advance.
Massages during pregnancy:
- We do not offer any massages up to week 12 of your pregnancy for health and safety reasons.
- From week 13 of your pregnancy, we are happy to offer you our massage services.
- We do not offer the exfoliating massage and the foam massage during pregnancy as it is not suitable for pregnant women.
Rental items
You can hire swimwear, bathrobes and towels from us:
- Bath towel CHF 4
- Bathrobe CHF 8
- Swimwear CHF 6 (+ CHF 20 deposit)
- Private dressing room (for ages 16 and over, only bookable in person) CHF 10 (+ CHF 50 deposit)
Booking and waiting times
Bookings are not available for admission to the thermal spa and/or the Roman-Irish spa ritual (visit not including treatments or massage). Please note that on busy days, you may have to wait.You can find out on site when it is possible to buy an admission chip for a specified time in order to spend the waiting time outside the Thermalbad & Spa Zürich.
For day packages, treatments and massages, we recommend booking an appointment in advance. This guarantees you entry.
Shop
You can buy some of the products we use for treatments or throughout the spa in the shop. Perfect for a gift or just as a little treat for you.
Lost wristband or dressing room key
If you lose your wristband or dressing room key, we will need to charge you CHF 50 each time for resolving the issue. You get your money back if the lost item is found.