A strong team presents itself
«Do it with passion or don’t do it at all»
Everything revolves around the people who enable us to experience unforgettable moments. We are the ambassadors of well-being and inspire our guests with all their senses. We do everything to make you feel good. From the first contact to the goodbye. The Aqua-Spa-Resorts AG team will be happy to help you with any questions or suggestions on the phone, by e-mail or in person.
With a high demand for quality and good service, Thierry is committed to the guests and employees of the company every day. A highly qualified and well-trained team works at Aqua-Spa-Resorts, making it possible to meet the high quality expectations of the guests. Leisure time belongs to family and friends with all their activities and sports.
«My job is my hobby and I enjoy every day anew».
Uwe Jens Gulde
HEAD OF FACILITY MANAGEMENT
Good functioning of all technical systems, such as heating, ventilation and bath water technology, is the prerequisite for a relaxed and comfortable stay of our guests. Uwe looks after all the technical installations and takes care of renovations and conversions. Compliance with all legal regulations and the safety of staff and guests are our top priorities. A good training of the staff serves the safety in all areas. Family and family dog are the perfect balance to the working day.
«Every day without a smile is a lost day».
HEAD OF FINANCE, PEOPLE SOLUTIONS & IT
Networked, holistic thinking and maintaining an overall view, as well as collegial, respectful interaction within the company are very important to Rudolf. Figures, evaluations, analyses and payroll accounting are his passion. He finds the necessary balance to his working life with his family, in good conversations with friends and in politics. He loves nature, travelling, motorcycling and culinary delights.
«It is not enough to know - you also have to apply. It's not enough to want - you also have to do».
JOSEF T. MOLNAR
HEAD OF MARKETING & COMMUNICATION
Developing strategies and tactics to enhance the company's reputation and drive qualified traffic, implementing successful marketing campaigns from idea to realisation and experimenting with different organic and paid acquisition channels is Josef's ultimate goal. He always finds a way.
«If you want something, you look for ways. If you don't want something, you look for reasons».
ADMINISTRATION PEOPLE SOLUTIONS
With proactive thinking and action, Stephan is dutifully and reliably engaged in personnel administration for the employees in our company. He enjoys spending his free time in nature with his wife.
«Satisfaction and trust is always the right choice»!
With a pronounced flair for numbers, Isabelle takes care of the complete and correct processing of various accounting procedures in accounts receivable, accounts payable and financial accounting. In doing so, the cooperation and support of the managing directors is just as important to her as meeting set deadlines. She loves to spend her free time with family and friends eating out, dancing or enjoying a SPA day.
«The only way to do great work is to love what you do».
DIGITAL MARKETING PROFESSIONAL
Enthusiastic. Curious. Attentive. This is how Gisela supports us in all areas of digital communication. Variety and challenges motivate her and she never misses out in her free time. Be it biking, travelling or doing puzzles.
«Doing what you like is freedom. To like what you do is happiness».
ADMINISTRATION AND QUALITY MANAGEMENT
The implementation of a quality management system in all SPA's is Evelyn's task. She coordinates, advises and trains the managers and employees in all matters of quality management. In addition, Evelyn supports our spa worlds in the areas of cash desk, reservation system and administration."
«Quality is the product of attention to detail.»
Content Manager Marketing
Live. Love. Laugh.
True to the online marketing motto «Content is King», Jasmin creates valuable content for online communication. Jasmin likes to spend her free time with her family and friends, whether it's in nature, playing sports or getting together in a cosy atmosphere.
«Always fulfil a dream so that you have room for new ones.»
Hammam & Spa Oktogon
Resilient. Efficient. Strong in planning. Michael has been at home in the wellness industry for many years. He brings this vast experience to bear every day in the lively hammam for the benefit of guests and staff. With perseverance, he spurs his team on to top performance and always offers his help. And no matter how hectic things get, Michael never loses his overview or his sense of humour. In his free time, he enjoys family life, cooking and eating very much and meeting friends for a nice evening out.
«Happiness is the only thing that doubles when you share it».
ASST. MANAGER/ I.C. OF MASSAGE & FRONT DESK
Commitment, fairness and a good sense of humour are the hallmarks of Vanessa's work. She motivates and strengthens the team with great ambition and a role model function. She actively supports all areas with heartfelt joy in order to open up a new world for the guests. With her brilliant ideas, she is constantly optimising the range of massages on offer. Thanks to her great flair for creativity, the fairy tale of 1001 Nights at reception always appears in new splendour. Vanessa finds her balance to work in her creative time and with her family and friends.
«The world is full of little joys, the art is just to see them».
MANAGER OF THE HAMMAM RITUALS
With a pinch of humour, a tablespoon of joy, two open ears and a pinch of creativity, Ursula is committed to a good climate in the Hammam Bern as team leader of the Hammam Masters. With just as much passion, she spends her free time as a trail runner or cyclist in the mountains. She prefers to spend her rest days actively with her family.
«Don't let a day go by without nourishing your dreams, without noticing the beauty of simple things and without learning something new».
SOLBAD & SPA SCHÖNBÜHL
As a born hostess, Flavia does everything she can to welcome each guest as a personality and to exceed the high expectations of Aqua Spa Resorts AG. Loyal and entrepreneurial, an intact environment and correspondingly sustainable and fair processes in the business are important to her. Close to nature, Flavia spends most of her free time outdoors. Preferably in the mountains around the Area.
«Expect the best, plan for the opposite - and be prepared to be surprised».
ASST. MANAGER & MANAGER OF THE TECHNICAL DEP.
Remo knows his area of responsibility very well. Through his various professional experiences, he has taken on the position as Head of technical department with a very good knowledge. Remo is characterised by his precise, goal-oriented, flexible and reliable work. His extensive knowledge of the business makes him an important part of the SPA. Last year, Remo obtained a special licence for the use of chemicals. In his free time, Remo enjoys meeting friends. He has discovered mountaineering as a balance to his professional life. He has already planned many summit experiences in the future.
«You have to try the impossible to achieve the possible.»
With over 12 years of service, Marion is already part of the inventory at Solbad & Spa Schönbühl. She uses her flair for numbers skilfully and no cash register problem is safe from her. The concerns of our guests and staff are very close to her heart and are Marion's top priority. Marion loves to spend her free time with her family. Animals, nature and Escape Rooms are her passion.
«We get tired of the work we leave behind, not the work we do.»
FRONT DESK MANAGER
«Hospitality is the art of making one's visitors stay, without preventing them from leaving.»
With this attitude, Fabienne welcomes and bids farewell to our guests every day. She adds an extra portion of cordiality, service-orientated and know-how. It is a particular concern of hers that her department staff bring the values and visions of the company to the guest with a smile and identify with them. In order to remain successful in the long term, she trains a lot, attaches great importance to a healthy diet, constantly educates herself and spends a lot of time in nature.
MANAGER OF THE BISTRO
Her goal is to conjure up good things, to pick up the senses, to give happiness and satisfaction! At home, pure relaxation in nature with husband, dogs and philosophy at heart.
«Together we are strong!»
MANAGER SPA & MASSAGE
With a calm disposition and a lot of attention to detail, Jelena and her spa and massage team always strive to fulfil the wishes of the guests in the spa area and to ensure a relaxing and unforgettable stay time and again. Jelena enjoys to spend her free time out of the house, doing various kinds of sports or adventurous excursions with friends.
«<impossible> is just an opinion.»
MANAGER OF THE SAUNA
Dynamic, refreshing and with new ideas, Pinar likes to start her work and thus motivates her team every day anew. In a relaxed atmosphere in our sauna lounge or in our beautiful garden in the bathing area, Pinar and her team enjoy taking time for their guests. The nicest compliment for her is when guests return to the relaxation oases with a smile.
«I think colourful, that's what leads me to happiness.»
Andreas and his team help to present the «wellness» experience in a perfectly hygienic environment to the guests at the Solbad & Spa Schönbühl and make it unforgettable. One of Andreas' passions is vintage cars and his Harley, he also loves nature and collecting old things.
«A perfect result only comes about because everyone in the team does a little more than they have to».
Thermalbad & Spa Zürich
Motivated. Determined. Full of energy. Jessica is always bursting with new ideas and pulls everyone along with her enthusiasm and drive. She is at home in all areas and looks after the well-being of guests and staff everywhere. Jessica loves it when there is a lot going on. The more "stress", the more she blossoms. In her free time, she is at home in the mountains, loves to cook to relax and explore Switzerland on her motorbike.
«There are no problems - there are only solutions.»
Helpful. Cordial. Exactly. With her open and warm manner, Jasmin is a very important support for the entire team. She helps wherever she can and always has an open ear. She has supported the Thermalbad & Spa Zurich for many years with her precise and analytical manner. In her free time, she plans and manages her large family, is always active and likes to travel a lot.
«You need a plan so that you can change it later.»
FRONT DESK MANAGER
Cordiality. Loyalty. Tolerance.
Judit came to us from the dynamic sports and fitness industry. She is open-minded, brings a lot of experience from the service industry and has a fine feeling for the needs of the customers. She enjoys working in a «good mood» business, appreciates a good sense of humour and loves to listen. She likes to recharge her batteries by taking long walks in the forest. She loves short cultural and city trips and has a weakness for psychological thrillers.
«Everyone said, 'Nobody can do that! Then someone came along who didn't know that and just did it.»
MANAGER TECHNICAL DEPARTMENT
Roger is very helpful and cordial. Thanks to his great know-how and enormous expertise, he is an important part of our house. If things get stuck, he is sure to know a few secret tricks of the trade. With his team of 3, he is always on hand in the background and foreground to help with minor and major mishaps at the Thermalbad & Spa Zürich. Roger likes to spend his free time with friends over a nice dinner, or on the mountain snowboarding.
«Many only read the instructions when they want to know why the installation didn't work.»
Passion. Heart. Love. Matthias has been a full-blooded gastronome with a love for his profession for many years. Nothing can faze him, always committed, passionate and with a smile. The well-being of the guests and his team is his top priority. With new creative ideas and his knowledge, Matthias gives the bistro a special flair. He helps wherever he can and always has an open ear. In his free time, Matthias loves to surround himself with his friends, cook or enjoy a nice glass of wine.
«A day without a smile is a lost day.»
MANAGER SPA & MASSAGE
Devoted. Warm. Creative. And always with a smile on her face. Marlene takes care of the guests in the spa area with dedication and cares for their well-being. She creates new massages with passion & love for her job, shows initiative and has a fine hand for the decorative details. With a lot of heart she supports her great team in all matters. In her free time she loves to discover the world and finds balance in nature, yoga or singing.
«Remember that there is only one important time. TODAY, HERE, and NOW.»
MANAGER CLEANING & GUEST RELATIONS POOL
With passionate commitment, enormous enthusiasm and an even bigger heart, Tibor helps everywhere and at any time where there is a need in the Thermal Bath & Spa. Thanks to his many years of service, he has a wealth of knowledge across all departments and is a great support throughout the entire hotel. Tibor is also very active in his free time - be it in the voluntary fire brigade, dancing (rock'n'roll), riding motorbikes, hiking, snowboarding or surfing. Everything that moves gives him pleasure!
«If you do something, do it right! If you don't want to or can't do it, then it's better to leave it alone.»
Mineralbad & Spa Samedan
Genuine. Cordial. Committed - this is how Nicole and her team present themselves at the Mineralbad Samedan. Nicole lives and loves the role of hostess and, with her warm and emphatic manner, ensures that her guests and local bathing fans have an unforgettable bathing and wellness experience for body and soul. Nicole loves to enjoy the Engadine, with its diversity and impressive nature, with her family on foot, by bike or on skis. While cooking and playing together, they regularly plan their excursions.
«Sometimes you have to take two steps back to see the whole picture.»
Friendly, familiar, sporty, flexible and versatile! Claudia Massimo grew up in the Engadine. Her cheerful laugh is a trademark of hers! She welcomes spa and wellness guests from near and far in Romansh, German, English and Italian. During her holidays, she is drawn to the wide world. On her adventure trips she gets inspiration and new energy!
Be wild, be crazy, be you! is her motto in life!
Sardzhan is our *One Man* technician who is ready for the bathroom at any time of the day or night. He knows how to tackle all problems and solve them smartly. As a skilled all-rounder, he also supports our team in the bathing area and always brings a smile to his colleagues' faces with his friendly manner. In his free time, Sardzhan enjoys spending time with his family.
«Success comes when you do what you love.»
Mineralbad & Spa Rigi Kaltbad
On the Queen of the Mountains, Mandy makes the clocks tick a little slower and thus creates an unforgettable experience with her team in pure nature high above Lake Lucerne in the incomparable atmosphere of the Mineralbad & Spa Rigi Kaltbad. Mandy is always dedicated to the well-being of the guests with heart & passion. As unique as each of us is, so individual are our needs. That is why the many hard-working "angels" of the Mineralbad strive to give your guests exactly what they need. With their empathy, expertise and many years of experience, all of their staff provide wonderful moments for body, mind and soul. Free time = ME time.
«Anyone who says "I can't" is only setting limits for themselves. Think of the bumblebee. The bumblebee has a wing area of 0.7 square centimetres, weighing 1.2 grams. According to the known laws of aerodynamics, it is impossible to fly in these conditions. The bumblebee doesn't know that. It just flies.»
Committed. Experienced. Helpful. Erna has put her heart and soul into her work for the Mineralbad und Spa Rigi Kaltbad for many years and keeps an overview even in challenging moments. Thanks to her many years of experience and her open manner, she is able to motivate her staff and support them in all matters. The well-being of the guests is her top priority. Passionately, Erna lives on the Queen of the Mountains and spends her free time in nature hiking or skiing.
«Give it your all. But never give up.»
RESPONSIBLE TECHNICAL DEPARTMENT
He is always warm and helpful. With his broad expertise and his team, they master every situation, no matter how hectic. Mainly in the background, they keep the Mineralbad & Spa going so that the guests can enjoy their time on the Queen of the Mountains. In his free time, he spends a lot of time out in nature or pursuing his two passions, caligraphy and jewellery making.
«There is a solution for every problem. You just have to find it!»
Termali Salini & Spa Locarno
Filippo is an open and outgoing person and keeps calm even in turbulent moments. Through his enthusiasm and optimism, he manages to inspire and motivate his team at all times. Together with the management team, he is responsible for the operational management of Termali Salini & Spa. Always attentive to service quality and continuous improvement. He always finds new cooperations with partners. He shares his free time with his family and friends. He can certainly be found on his racing bike or on the ski slopes.
«Work hard, play hard»
ASST. MANAGER & FRONT DESK MANAGER
Alissa is dynamic, very competent and precise. As head of the reception team, she is responsible for the reception and the needs of the guests, together with her colleagues, always calm and professional, in a courteous manner. In the area of administration and deputy manager, she contributes to the optimal running of the daily business and the operation, always striving to maintain the quality of service for the guests, in the operation and towards the group. In these varied and dynamic tasks she always keeps a cool head. Outside, in her free time, she spends with friends doing sports, cooking or travelling.
«Commitment and a smile are my guiding principles for quality customer satisfaction.»
BEATRIZ GANDAIO BRAZ
MANAGER SPA & MASSAGE
Bea is an outgoing cheerful nature with a profound expertise in spa treatments and massages. She leads the Spa & Massage team elegantly and with a steady hand. It is her concern to guarantee and improve the quality of the treatments and massages. This also applies to the entire spa area, to which she dedicates herself with love and where she welcomes and pampers the guests with her natural cordiality. She also likes to devote herself to the well-being of people outside of work.
MANAGER CLEANING & ASST. TECHNICAL DEP.
Marco is very dedicated and helpful and is always up for a laugh. As Head of cleaning dep., he is a competent pivot for many matters in the operation and has a pragmatic and far-thinking way of consolidating and advancing the quality of the facility. This in the areas of cleaning and hygiene, building services, security and fire safety. He is there for the Termali Salini & Spa almost around the clock. He devotes his free time to family and friends, as well as to sports and fitness.
«If you can dream it, you can do it.»
MANAGER SAUNA & BATH
Ursula is a bundle of energy, always in a good mood and the sauna world is her passion. She leads the team that welcomes and looks after the guests in the bath and sauna area with a lot of verve. She attaches great importance to the well-being and safety of the guests and, together with her colleagues, is very attentive to their needs. The sauna and especially the infusion ceremonies are her passion and she is always thinking up new scent combinations to present at her next sauna infusion. Outside of the sauna world, she spends time with friends and takes walks with her dog.
«Health is the first duty in life.»
MANAGER TECHNICAL DEPARTMENT
Gabriele is a calm, very competent and smart person. As head of technical dep., he has a great knowledge of bathing technology and other technical areas. With his willingness and interest in further development and improvement, he contributes a lot to an optimal and smooth operation. He always tries to tackle problems pragmatically and to solve them smartly. Gabriele enjoys spending his free time with his family and friends, e.g. barbecuing together.
«Maximum success with minimum effort.»